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oaktree2
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Daughter turned away outside visiting hours

http://news.bbc.co.uk/1/hi/england/tyne/7417296.stm

Surely we don't do this to people....
25/May/08, 21:35 Send Email to oaktree2     Send PM to oaktree2  
 
happybunny27
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Re: Daughter turned away outside visiting hours

Obviously we do in some places.
I think my attitude to relatives (and patients too) has changed over the last few years and I think that's down to being a user of the service and seeing it from the other side. Little things mean so much.
We have a long way to go to make this a user friendly health service.

---
Elwood: "It's 106 miles to Chicago, we've got a full tank of gas, half a pack of cigarettes, it's dark and we're wearing sunglasses."
Jake:" Hit it."
25/May/08, 23:41 Send Email to happybunny27     Send PM to happybunny27   MSN  
 
Uberposter
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Re: Daughter turned away outside visiting hours

Listen if there weren't any patients the whole thing would run well, just like the admin and government say it does.

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26/May/08, 12:32 Send Email to Uberposter     Send PM to Uberposter   Blog  
 
mad jock
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Re: Daughter turned away outside visiting hours

quote:
Uberposter wrote:

Listen if there weren't any patients the whole thing would run well, just like the admin and government say it does.
LOL

 emoticon Seriously though, I know many visitors can be a pain in the *rse but there are times when they have to be allowed to stay as long as they want. This nurse is in the wrong job.
When my father in law died in a nice new hospital somewhere in Edinburgh! his daughter sat with him for almost 20 hours holding his hand. It was what they both wanted. I might add that she herself is a nurse and god help anyone who may have asked her to leave.
26/May/08, 14:14 Send Email to mad jock     Send PM to mad jock  
 
Kittyxxx121
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Re: Daughter turned away outside visiting hours

I think it's disgusting. Maybe someone should look at a career change. Rules are there for good reason, but they are not inflexible. It seems however that some staff are.

---
Cause it's easier to fly,
There's a place that never dies in the southern sun,
Cause your love is on the run,
Let me out,
Set me free

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26/May/08, 17:20 Send Email to Kittyxxx121     Send PM to Kittyxxx121   MSN   Blog  
 
Dave1510
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Re: Daughter turned away outside visiting hours

I think this is a tricky one and I would want to know more about the circumstances. If this was the only visitor for this woman then it clearly looks harsh and this was a bad decision. If however she had had a stream of visitors all day and she seemed tired or worn out, then this may have been a good call. I have come across situations where relatives have wanted to spend a long time with a patient but the patient is tired and worn out and really wants them to go (but perhaps feel that they can't say this).

---
"Those who restrain desire do so because theirs is weak enough to be restrained" William Blake (1757-1827)
27/May/08, 16:18 Send Email to Dave1510     Send PM to Dave1510   MSN  
 
simpson

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Re: Daughter turned away outside visiting hours

When my mum was seriously ill in ITU, my 73 year old dad would traipse up to London on the coach twice a week to see her (it was all he could afford). He got there at 12 every day. At 1 o'clock, they still made him leave the ward until 3, by which time he had an hour before he had to make his way back to the coach station. They did this right up until the day she died, when they graciously allowed open visiting.

This woman's treatment, sadly, doesn't surprise me.

Rigid rule-keeping beyond the limits of what is reasonable and - let's face it - humane pisses me off more than just about anything.

---
Everybody knows (x) = Idiots believe (x)
27/May/08, 20:25 Send PM to simpson   Blog  
 
oaktree2
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Re: Daughter turned away outside visiting hours

Hmmm, Dave has a point but sadly I worry that it is more like Simpson's experience. Even if it was like Dave suggests it could have been, then it is all in the method and manner of communication. I have suggested people take a break but done so in a kindly manner and never forced people to leave. Simpson's recollections make me very sad indeed.
27/May/08, 22:32 Send Email to oaktree2     Send PM to oaktree2  
 
dehlilah 2
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Re: Daughter turned away outside visiting hours

This is awful and the nurse wqas in the wrong...one wonders if for some reason the purpose of the visitors request was not realised by the nurse in question...was it a bank nurse..or a junior member of staff.... and if so why didnt they check with colleagues or at least show some level of compassion by taking a moment to ensure understanding of the realatives reason and whom she was wanting to see.

This is hopefully not a regular occurence elsewhere...at our hospital and others, staff are made aware of when visiting restrictions need to be relaxed and that courtesy to all is important even to those who do appear unreasonalbe as definitely was not the case in any of above discussed by other posters. We also provide a relatives room with an overnight bed and facilities and cant be the only ones...and if that is in use or the person prefers we accomodate them as bes we can in a recliner chair or empty bed if available...especially if the room in which the pt is is a 2 bedded room with an empty bed...by some luck.
2/Jun/08, 13:53 Send Email to dehlilah 2     Send PM to dehlilah 2  
 


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